Yes, by checking the availability of practitioners using our interface.
The availability of our practitioners is constantly updated and isalways displayed in your own time zone.

Yes. You will even have 3 in all! Our system will automatically send you:
– an email the day before the day of your teleconsultation.
– an email 2 hours before the time of your teleconsultation
– also a reminder by SMS 2 hours before the time of your teleconsultation (subject to having entered a valid mobile number).

Yes. You can cancel a consultation, directly from your Patient account, in your teleconsultation list, provided you do so 24 hours in advance.
After the deadline, you will no longer be able to cancel the consultation yourself. It will be considered as “acted” and invoiced. However, in the event of “force majeure”, if you still have to cancel less than 24 hours before the consultation, you can contact your practitioner directly.
* In case of impossibility to connect to the session (technical problem), it will not be invoiced, the payment of the fees being made only at the end of the act.

We attach the greatest importance to securing your private health data, as well as all your exchanges on the Dismed.fr website.
We are hosted by a Health Data Host (HDS) approved by the Regional Health Agency. This means that all your data is never stored by Dismed, but only by our health data host AZNetwork.
We comply with all security conditions: encryption of your data by SSL certificate, encryption of hard drives at our healthcare host, regular ARS audits on conditions and approval.

Our network is made up of health professionals registered in their competent regulatory institutions, who have signed a service contract. These professionals have all received training in teleconsultation.

The fees of each practitioner are stipulated when booking the teleconsultation (in some areas you can also request a free preliminary interview of 15 min).
We remind you that Dismed is exclusively intended for patients not affiliated with the CPAM (with the exception of patients affiliated with the CNMSS).
For the reservation of a teleconsultation assessment, Dismed requests full payment of the practitioner's fees on its platform. Reservations for sessions, as well as any follow-up sessions set up by the practitioner, are to be paid at the end of the month, upon receipt of the invoice sent by the secretariat.
We have a secretariat, in charge of sending you detailed invoices for the monthly acts carried out, indicating the reason and the amount of the fees, as well as any overruns (after agreement with the patient).