Terms of Sales

Legal Notices & Legal Information

The website https://dismed.fr is published by:

DisMed, with capital of €5,000, RCS PARIS,
Director of publication: Michel SISTAC, President
Editor-in-chief: Michel SISTAC, Editorial Manager
DPO contact : [email protected]

Host: AZNetwork (Health Data Host approved by the A.R.S.)

You can write to us at: [email protected]


The role of Dismed.fr / DisMed is that of a technical intermediary connecting the Participants (referred to as “Practitioners” and “Patients”) through the Platform.

The services of DisMed, for all practitioners in the network, are made available free of charge (free access). Each of the DisMed practitioners can access a personal space so that they can manage their own time availability, as well as a personal agenda to control their appointments online, and manage them.
Access to all these services is totally free and reserved only for network practitioners, after verification of their diplomas and skills and training in teleconsultation.
Payment of fees is made directly with the practitioner, and only after the appointment. DisMed also provides a free online payment service by credit card.

Transactions (fees) are collected directly by the practitioner, through a secure electronic payment system set up free of charge for practitioners by Dismed.fr / DisMed or by any other means, which would subsequently be validated by Dismed. fr / DisMed.

Transactions are formed directly between the Practitioner (Dismed.fr / DisMed) and the Patient. Dismed.fr / DisMed therefore incurs no liability in connection with the execution of the Transactions – subject to the responsibilities incumbent on it as a supplier of the Communications – and provides no guarantee as to the successful completion of the Services or the payment. of said Services by the Patient. Dismed.fr / DisMed makes no warranty as to the availability or performance of the Platform and the Practitioner cannot hold Dismed.fr / DisMed liable for any missed winnings, loss of a chance or loss of figure business.

In particular, Dismed.fr / DisMed does not exercise any control and assumes no responsibility in relation to the quality, the conformity with the offer or the law or the adequacy of the Services offered by the Practitioners and more generally, the content of the Communications; the reliability, accuracy or legality of any information relating to the Services or the identification of Patients; assessments provided by Patients; the solvency of the Patients. The Practitioner is liable for direct or indirect, material or immaterial damage and prejudice caused to Dismed.fr / DisMed and/or to any third party.

Dismed.fr / DisMed, in its capacity as an intermediary, cannot be held responsible for the tax obligations incumbent on Practitioners as a result of the provision of teaching services.

Dismed.fr / DisMed reserves the right to exclude a Practitioner for serious misconduct, falsification of documents, or any other behavior that would harm the proper functioning of the service.

Obligations of the Practitioner

Practitioners are in no way employees of Dismed.fr / DisMed. Practitioners have a duty to comply with the laws of their respective country of residence. The Practitioner is informed that by providing teleconsultations on the Dismed.fr / DisMed site in the usual way, he is likely to be subject to obligations of a declarative nature, relating in particular to taxation. Thus, the regular conclusion of transactions on the Dismed.fr / DisMed site is likely to lead to an obligation to declare to the tax authorities and to subject the Practitioner to various taxes such as VAT and / or Professional Tax. . The Practitioner acknowledges being up to date with the payment of all taxes and duties resulting from the conclusion of transactions on the Dismed.fr / DisMed site. Similarly, the regular conclusion of transactions on the Dismed.fr / DisMed site may lead to the obligation of affiliation to the organization for the management of social security contributions on which the Practitioner depends or to any other organization for the collective management of independent professions (funds health insurance…). It is therefore recommended that non-commercial Practitioners contact these organizations in order to obtain any useful information regarding the criteria and obligations for affiliation.

Practitioners have the obligation to provide Dismed.fr / DisMed with all the documents justifying their training, regardless of their initial training and their places of intervention.

Concerning the obligations of the Practitioner for acts of teleconsultation:

– Update their hourly availabilities (requests for teleconsultations made by Patients being automatically accepted).

– Show up on time; failing this or in the event of cancellation, Dismed.fr / DisMed reserves the right to keep this cancellation information in the database or to suspend access to the Site (Dismed.fr) to the Practitioner.

– Wait for the Patient up to 10 minutes beyond the agreed time (tolerance not exempting the patient from being punctual)

– Organize and manage the follow-up of the Patient’s sessions by registering all new teleconsultations in the agenda / calendar of Dismed.fr, to guarantee the visibility of the scheduled sessions vis-à-vis the Patient, and the updating of his availability schedule.

– Consult regularly (every day) his emails for notifications of new appointments (an SMS is also sent directly to the Practitioner with each new request from a Patient).

– Send to the DisMed secretariat, each month, and no later than the 5th of the following month, a detailed report of the sessions carried out for each Patient.

Patient Obligations

The Patient undertakes:

– to show up on time for their teleconsultations; Dismed. fr / DisMed sends 3 reminders (2 email reminders and 1 SMS reminder) to inform the Patient of his teleconsultations; in the absence of attendance at the time scheduled for the teleconsultation, or in the event of last-minute cancellation, DisMed reserves the right not to reimburse the act, except in cases of proven force majeure.

– to pay the teleconsultation fees for the “Assessment” service (of whatever nature) upon receipt of the automatic payment email (sent 2 hours after the start of the teleconsultation) to receive his official written assessment report by its practitioner.

– to pay the monthly invoices for the teleconsultation fees for the follow-up sessions, within the time limits stipulated on the invoice sent automatically and each month by the Secretariat. Failing payment, Dismed. fr / DisMed reserves the right to suspend the Patient’s account and cancel future follow-up sessions, until full payment of the invoice.
The Practitioner and our legal department will be notified.

– For a cancellation of a Service (session or assessment in teleconsultation), the Patient has the possibility of canceling, on their own, a teleconsultation 48 hours in advance, from their “My Teleconsultations” menu. After this period, cancellation by the Patient is no longer possible. DisMed then reserves the right to invoice the act in question, except in cases of force majeure proven and proven by the Patient.


The Practitioner and the Patient accept that their Transactions are governed by French law regardless of their country of residence and regardless of the territory in which the Services are issued or received.


Data collection – The information collected by Dismed.fr / DisMed is intended for its exclusive use, and is only stored at our Health Data Host (HADS) approved by the Regional Health Agency. Dismed.fr / DisMed undertakes not to disclose, assign, sell, rent, market, give, or lend your email address or any other personal or professional information to third parties.
All transactions (payments) executed on Dismed.fr are secured via our partner Stripe. No banking information is stored on Dismed.fr / by DisMed.

Technical disruptions

Dismed.fr / DisMed cannot be held responsible for interruptions and other technical problems that may disrupt the services offered on its website. Dismed.fr / DisMed incurs no liability for cases where, following a malfunction or hacking, access to the site is temporarily impossible.

In the event of cancellation of a session following a technical incident, unavailability of the Practitioner or withdrawal of the latter, the Patient is reimbursed 100%.

© 2010 - 2021 Dismed.fr. All rights reserved. Secure interface & hosted by an HDS (Health Data Host) approved by the ARS.