Privacy Policy
*this privacy statement was updated on 2025-11-24 and applies to citizens of the European Economic Area
Statement
In this privacy statement, we explain what we do with the data we obtain about you via https://dismed.fr. We recommend that you read this statement carefully. In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first ask for your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties who process personal data on our behalf;
- we respect your right to access your personal data or to have it corrected or deleted upon your request.
If you have any questions or wish to know exactly what data we retain, please contact us.
Purpose, Data, and Retention Period
1.1 We use your data for the following purpose:
Contact – by phone, mail, email, and/or contact forms.
For this, we use the following data:
Name, address, and city
Email address
IP address
Location
Medical data
Phone number
Other:
The website visitor may provide additional information via the "Your message" field of the form, depending on the subject of their contact request. They provide this data voluntarily.
It is not implicitly requested.
The basis on which we may process this data is:
- Consent obtained
- Retention period
We retain this data until the end of the service.
1.2 We use your data for the following purpose:
- Payments
For this, we use the following data:
Name, address, and city
Email address
Financial data
IP address
Location
Medical data
Phone number
The basis on which we may process this data is:
- Consent obtained
- Retention period
We retain this data at the end of the service for the following number of months: 36
1.3 We use your data for the following purpose:
- Account registration
For this, we use the following data:
Name, address, and city
Email address
Username, passwords, and other account-specific data
The basis on which we may process this data is:
- Consent obtained
- Retention period
We retain this data at the end of the service for the following number of months: 36
1.4 We use your data for the following purpose:
- To ensure the follow-up of services or products that your client wishes to purchase or has already purchased
For this, we use the following data:
Email address
The basis on which we may process this data is:
- Consent obtained
- Retention period
We retain this data until the end of the service.
1.5 We use your data for the following purpose:
- To comply with legal obligations
For this, we use the following data:
Name, address, and city
Email address
Username, passwords, and other account-specific data
IP address
Location
Medical data
Phone number
The basis on which we may process this data is:
- Consent obtained
- Retention period
We retain this data at the end of the service for the following number of months: 36
Sharing with other parties
We only share this data with processors and other third parties for whom the consent of the data subjects must be obtained. This concerns the following party or parties:
- Name: Qualified practitioners of the Dismed network (professional therapists)
- Country: worldwide
- Purpose: Provision of teleconsultation services between the healthcare professional and the patient, via a Health Data Host approved by the ARS and a secure video-conferencing system compliant with medical domain standards.
- Data: patients' personal data and medical data exclusively via our secure platform hosted by a Health Data Host approved by the ARS.
- Name: Sylvain GIROIR (secretariat)
- Country: France
- Purpose: Establishment of invoicing for sessions and assessments performed by healthcare professionals on the platform.
- Data: personal data and billing data.
- Name: Le Webarium (developer & webmaster)
- Country: France
- Purpose: Maintenance of the web platform and technical support for users and stakeholders of the platform (practitioners)
- Data: only technical data of the platform.
- Name: AZ Network (Health Data Host approved by the ARS)
- Country: France
Purpose: Hosting of the interface and all health data (Health Data Host approved by the Regional Health Agency)
- Data: All health data and personal data (storage on encrypted hard drives).
We only share this data with the processors necessary for the performance of our services.
Cookies
Our site uses cookies. For more information on cookies, please refer to our cookie policy. The inclusion of full IP addresses is blocked by us.
Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data. This ensures that only necessary personnel have access to your data, that data access is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- Username and password
- TLS / SSL
- DKIM, SPF and DMARC
- Physical security measures for systems containing personal data.
- Security software
- ISO27001 / 27002 certified
Third-Party Sites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties will handle your personal data reliably and securely. We recommend that you read the privacy statements of these websites before using them.
Amendments to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended to regularly consult this privacy statement to be aware of any changes. Furthermore, we will actively inform you whenever possible.
Access and modify your data
If you have any questions or wish to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be stored.
- Right of access: You have the right to access your personal data that we hold.
- Right of rectification: You have the right to complete, correct, delete, or block your personal data at any time.
If you give us your consent to process your data, you have the right to revoke this consent and delete your personal data.
- Right to transfer your data: You have the right to request all your personal data from the data controller and transfer it in its entirety to another controller.
- Right to object: You may object to the processing of your data. Nous nous conformons à cela, sauf s’il existe des motifs justifiés de traitement.
Assurez-vous de toujours indiquer clairement qui vous êtes, afin que nous puissions être certains de ne pas modifier ni supprimer les données de la mauvaise personne.
File a complaint
If you are not satisfied with how we handle (a complaint regarding) the processing of your personal data, you have the right to file a complaint with the data protection authority.
Data Protection Officer
Our Data Protection Officer has been registered with the data protection authority of an EU Member State. If you have any questions or requests regarding this privacy statement or the data protection officer, you can contact our DPO via dpo@dismed.fr.
Contact details
Dismed
10 rue de Penthièvre
75008 Paris
France
Website: https://dismed.fr
Email: contact@dismed.fr
