Dismed FAQ
Do you have questions about your child’s healthcare follow-up abroad? We answer them!
You can make appointments with speech therapists, psychologists, occupational therapists, sophrologists, hypnotherapists, orthoptists, and many other health and wellness professionals.
With Dismed, your children benefit from comprehensive, coordinated paramedical care, incorporating all the specialties necessary for their development and well-being. Whether for speech therapy, psychology, occupational therapy, or sophrology, our French-speaking practitioners provide reliable and secure remote support. This means that even when living abroad, your child can continue their treatment, progress in their learning, and maintain optimal emotional balance.
Teleconsultation allows you to consult a trusted French-speaking practitioner directly from your home, wherever you are in the world. In just a few clicks, you can select the specialist your child needs, make an appointment, and receive personalized, secure support. The session takes place via videoconference; all you need is a good internet connection and a quiet place.
Yes, our assessments (speech therapy, occupational therapy, etc.) are carried out using tools that are suitable for teleconsultation and recognized by professionals.
You can book a consultation using two options:
- by directly choosing the practitioner of your choice,
- or based on the time slots that match your availability.
Modify or cancel an appointment:
From your personal account, it is possible to cancel a session up to 48 hours before the scheduled time, then reschedule it with the same professional.
All our practitioners are qualified in their specialty. They have signed a collaboration agreement with Dismed and are also trained in teleconsultation, to ensure reliable, secure, and quality support. In order to meet the needs of expatriates, some practitioners offer consultations in other languages (English, Spanish, Portuguese, German, etc.). The language of consultation should be selected when choosing a practitioner.
Each practitioner's rates are indicated during booking and on their profile.
In some cases, a preliminary interview of 15 or 30 minutes may be offered.
Teleconsultations (assessments and sessions) are not covered by CPAM.
Assessments and preliminary interviews are paid at the time of booking.
Sessions and follow-ups are invoiced at the end of the month by the secretariat, which sends you a detailed invoice.
Payment for teleconsultations is made at the end of each month.
Most mutual health insurance companies and international insurance providers cover teleconsultations. We recommend checking directly with your health provider. Our system also benefits from agreements with certain mutual health insurance companies as well as with partner educational institutions.
The CFE exceptionally reimburses tele-speech therapy acts performed via Dismed, according to the guarantees and rates applicable to care provided abroad.
Teleconsultation, a flexible and secure solution
Teleconsultation allows you to benefit from comprehensive allied health support directly from home, without travel constraints. With just a few clicks, you choose the specialist suited to your child’s needs, book your appointment, and begin personalized follow-up. Whether for speech therapy, psychology, orthoptics, neurology, or even sophrology and hypnotherapy, online consultation ensures continuity, security, and flexibility, even for families living on the other side of the world.
Comprehensive support for the well-being of expatriate children
Dismed is not limited to individual follow-up: we offer coordinated support with the family and school, to ensure a coherent and secure environment for the child. Thanks to teleconsultation and the expertise of our practitioners, language disorders, learning difficulties, stress, or anxiety can be addressed early and effectively. Thus, even while living abroad, your child can continue their development, progress at school, and preserve their emotional balance.