Yes. You can cancel a teleconsultation, directly from your Patient account, in your teleconsultation list, only 24 hours in advance.
After the deadline, you will no longer be able to cancel the consultation yourself. It will be considered “recorded” and invoiced. However, in the event of “force majeure”, if you still have to cancel less than 24 hours before the consultation, you can contact your practitioner directly.
* If it is impossible to connect to the session (technical problem), it will not be invoiced, payment of the fees being made only at the end of the act.