Teleconsultation, when and where you want!

Dismed.fr is a secure platform whose data host is approved by the Regional Health Agency, for confidential teleconsultations. Our specialists are based around the world to cover all time zones with great flexibility.

* your data is protected and only hosted on our secure HDS approved by the ARS, following all the security protocols established by the ANS.

Dismed.fr allows you to book confidential and secure teleconsultations, simply and in a few clicks.
* service exclusively intended for patients not affiliated with the CPAM

Choice of your practitioner

Choose a specialty and a consultation language to find the practitioner who best meets your request.

Availabilities

Consult the availability of our practitioners in your own time zone to book your teleconsultation.

Teleconsultation

Simply and securely connect with your practitioner on the date and time chosen for your teleconsultation.

Confidentiality of your data

We are hosted by a HDH, a health data host approved by the Regional Health Agency.

Payment of practitioner fees

To book an evaluation, Dismed requests full payment of the fees. Sessions are billed monthly.

Security of your transactions

Your transactions are secured by SSL protocol, via our bank Crédit Agricole and our partner Stripe.

A therapist for your follow-up

A specialist « at home », at a time that suits you, for a follow-up anywhere in the world, with the guarantee of individualized and secure sessions, and the commitment of the same practitioner that you have chosen until the end of the care.

Data protection & confidentiality

Your health data 100% secure

The confidentiality of your health data is very important to us, and we are committed to respecting it. Dismed.fr is hosted by a health data host approved by the ARS (Regional Health Agency).
We are also up to date with all ANS recommendations, best practices and security protocols (Digital Health Agency). Our “safety score" is of 9/10.

How does it work ?

To book a teleconsultation with one of our professional therapists, it's very simple:

Frequently asked questions

You only need a computer (PC or Mac) preferably equipped with the web browser "Google Chrome", a webcam and a microphone (integrated or external), and above all an internet connection.

Dismed.fr uses an teleconsultation application that meets all security standards for health data.

Yes, by checking the availability of practitioners using our interface.
The availability of our practitioners is constantly updated and is always displayed in your own time zone.

Yes. You will even have 3 in all! Our system will automatically send you:
– an email the day before On the day and at the time of your teleconsultation
- an email 2 hours before the time of your teleconsultation
- also a reminder by SMS
 2 hours before the time of your teleconsultation (subject to having entered a valid mobile number).

Yes. You can cancel a teleconsultation, directly from your Patient account, in your teleconsultation list, only 24 hours in advance.
After the deadline, you will no longer be able to cancel the consultation yourself. It will be considered “recorded” and invoiced. However, in the event of “force majeure”, if you still have to cancel less than 24 hours before the consultation, you can contact your practitioner directly.
* If it is impossible to connect to the session (technical problem), it will not be invoiced, payment of the fees being made only at the end of the act.

We attach the greatest importance to securing your private health data, as well as for all your exchanges on the Dismed.fr site.
We are hosted by a Health Data Host (HDH) approved by the Regional Health Agency. This means that all your data is never kept by Dismed, but only by our health data host AZNetwork.
We are in good standing on all security conditions: encryption of your data by SSL certificate, encryption of hard disks with our health host, regular ARS audits on conditions and approval.

Our network is made up of healthcare professionals registered in their competent regulatory institutions, having signed a service contract. These professionals have all received teleconsultation training.

The fees of each practitioner are stipulated when booking the teleconsultation (in some areas you can also request a free 15-minute prior interview).
We remind you that Dismed is intended exclusively for patients not affiliated with the CPAM (with the exception of patients affiliated with the CNMSS).
To book a teleconsultation assessment, Dismed requests full payment of the practitioner's fees on its platform. Reservations for sessions, as well as any follow-up sessions set up by the practitioner, must be paid at the end of the month, upon receipt of the invoice sent by the secretariat.
Nous disposons d’un secrétariat, en charge de vous envoyer les factures détaillées des actes mensuels réalisés, indiquant le motif et le montant des honoraires, ainsi que les éventuels dépassements (après accord avec le patient).

Would you like more information?

Are you a healthcare professional?

Join the Dismed network and offer online appointment booking and teleconsultation to your patients, with a reliable, efficient and highly secure service.

* Your request will be examined and we will contact you shortly
© 2010 - 2021 Dismed.fr. All rights reserved. Secure interface hosted by an HDS (Health Data Host) approved by the ARS.
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