You only need a computer (PC or Mac) preferably equipped with the web browser "Google Chrome", a webcam and a microphone (integrated or external), and above all an internet connection.

Dismed.fr uses an teleconsultation application that meets all security standards for health data.

Yes, by checking the availability of practitioners using our interface.
The availability of our practitioners is constantly updated and is always displayed in your own time zone.

Yes. You will even have 3 in all! Our system will automatically send you:
– an email the day before On the day and at the time of your teleconsultation
- an email 2 hours before the time of your teleconsultation
- also a reminder by SMS 2 hours before the time of your teleconsultation (subject to having entered a valid mobile number).

Yes. You can cancel a teleconsultation, directly from your Patient account, in your teleconsultation list, only 24 hours in advance.
After the deadline, you will no longer be able to cancel the consultation yourself. It will be considered “recorded” and invoiced. However, in the event of “force majeure”, if you still have to cancel less than 24 hours before the consultation, you can contact your practitioner directly.
* If it is impossible to connect to the session (technical problem), it will not be invoiced, payment of the fees being made only at the end of the act.

We attach the greatest importance to securing your private health data, as well as for all your exchanges on the Dismed.fr site.
We are hosted by a Health Data Host (HDH) approved by the Regional Health Agency. This means that all your data is never kept by Dismed, but only by our health data host AZNetwork.
We are in good standing on all security conditions: encryption of your data by SSL certificate, encryption of hard disks with our health host, regular ARS audits on conditions and approval.

Our network is made up of healthcare professionals registered in their competent regulatory institutions, having signed a service contract. These professionals have all received teleconsultation training.

The fees of each practitioner are stipulated when booking the teleconsultation (in some areas you can also request a free 15-minute prior interview).
We remind you that Dismed is intended exclusively for patients not affiliated with the CPAM (with the exception of patients affiliated with the CNMSS).
To book a teleconsultation assessment, Dismed requests full payment of the practitioner's fees on its platform. Reservations for sessions, as well as any follow-up sessions set up by the practitioner, must be paid at the end of the month, upon receipt of the invoice sent by the secretariat.
Nous disposons d’un secrétariat, en charge de vous envoyer les factures détaillées des actes mensuels réalisés, indiquant le motif et le montant des honoraires, ainsi que les éventuels dépassements (après accord avec le patient).